Hostwinds εναντιον Nonamehosts 2019

dable and uptime is 99.9%. They are a very dependable host.

6 EUR/month), they were always very helpful whenever I was having self-inflicted issues with my machine.
Over the course of 2 years of hosting I never had any unexpected downtime on my machine.
Excellent service and excellent uptime. Highly recommend!

0/5/2019. Then I request to migrate my website. But the migration team failed to do that. In such a situation, I immediately canceled the hosting package and requested the billing department to refund me the refund value 37.59 USD. In the context of this, the billing department told me about the last June 01, 2019 (GMT+6) refunds can take upwards of 5 banking days to settle in your account. Which has already passed. But I did not get back $ 37.59 USD.
I think this kind of behavior is harassment to the customer.
But still (June 20,2019) 'abusing' or 'harassment' to refund the money. I did not get refund. This behavior is contrary to customer's interest, tragic, unexpected and offense.
I think, the hostwinds that have been done with me are the attempts to suppress the money, it is hostwinds declared anti-refund policies and customer harassment levels.
All customers are advised to be careful about hostwinds' misdeeds and dishonest practices.
Ref no. 1 ***Subject: Cancellation Request for Basic Web Hosting - Service ID: 510267
Ticket ID: #05312019307-3844345
Ref no. 2 ***Ticket ID: #05302019353-3843558
Subject: Cancellation Request for Basic Web Hosting - Service ID: 510267
Ref no.3 ***Ticket ID: #05312019031-3844662
Subject: FINAL REMINDER FOR REFUND