Hostinger εναντιον VPSie 2021

ικοινωνήσω ξανά με την εξυπηρέτηση πολύ μεγάλες καθυστερήσεις, Ενώ περνάει κανονικά η τιμολόγηση της υπηρεσίας που αγοράζεις πρέπει να φας ώρες για να στην ενεργοποιήσουν και αν το κάνουν και αυτό σωστά.. και στην συνέχεια που ανοίγεις ticket βάζουν άσχετους να σου γράφουν τυποποιημένα μηνύματα χωρίς καμία ενέργεια.

pany is because it was recommended by SoftLab24. After about a month of getting absolutely nowhere, we decided to pull out from using them. Complete lack of understanding almost any message we sent them. It was as if they weren't reading any of the messages we sent, and we're simply sending automated replies. Almost every response was irrelevant to the topic in the ticket. They offered to set up our OSSN website for $100. We put the $100 on our account, and for weeks they idled and never actually did the job.
We repeatedly asked them to refund the $100 because they did not render the service. They never did, and in fact USED the credits to "maintain the server we were renting from them". Excuse me? We paid them $100 to set up our site, not for maintenance fees. Then they respond with yet another automated response saying that when we sign up to their site, we agreed to the TOS and they offer no refunds, when I have tickets as proof stating they would process the refund. Now they don't have the $100 to give back because they never shut off our servers and it ran unused for months, allowing them to trickle the funds into their account. We ended up disputing the charges with our bank to get our money back.
Irrelevant ticket responses, very shady business practices, and overall a terrible service. There are a myriad of hosting providers that offer superior servers, quality customer support (like a phone number that I can call that actually works and doesn't constantly connect to an automated message that hangs you up), and better pricing with honest service. Do not give these people your money. I would not be surprised if all these reviews were paid for in some form or fashion. Within a few days I was starting to doubt this company, but tried to see past it so that we could get our site up and running asap. It was a costly mistake and I hope anyone reading this doesn't fall for the scam that is this company.

ous places.
Tech support is a WAIT if someone is available 50% of the time in 30 minutes the rest a day later you get an email.
Techs don't do much work instead they point you to documentation to do it yourself which if you don't know how you are out of luck. For the most part I liked the techs and the service was OK
The legal department and TOS people have ZERO English ability and if anyone even writes them claming they are abused by having public info that is clearly on Google but shown on you pages they will suspend everything so as an OFFSHORE host terrible service, not only that they don't respond after telling you to REMOVE pages that are clearly NOT any violations, even the tech when we showed him the page he claimed we were correct (NO TOS Abuse) he could not believe it but they never allow you to answer nor do they respond they just suspend and lock you out of your own websites