I feel like customer support nowadays is mediocre at best, with most agents generally not so knowledgeable on specific issues customers may have, extremely long wait times, or only being open a few hours a day. Hostforlife is... Περισσότερα nothing like this, and truly feels like a customer-first experience. As paid subscribers to their hosting, they want resolve your problems, and want you to be happy, which I very much appreciate.
My experience with Hostforlife support is always a positive one. They are available 24/7, and getting through to an agent never takes more than 2 or 3 minutes. Very simply, they almost always solve my issue instantaneously, and even go to the extra mile in trying to solve my Asp.net website problem, which aren't their prerogative. The one time they couldn't resolve my issue, it was because it was my code issue (something it is not their position to debug my code), but still pointed me to resources which I used to solve my issue quickly. Λιγότερα

I had a very bad experience with this hosting. There was no trial period, so I had to pay 20 EUR for first 3 month. Fine, not a big deal. So I paid and wait few hours for email with hosting details. Then I started to setup my... Περισσότερα website on their hosting, and by the some reason PUT and DELETE HTTP methods didn't worked. I spent few hours to understand what I'm doing wrong. Then I wrote to support team, and it turns out that PUT and DELETE methods are disabled on web server! And I have to pay extra 15 EUR for setup this functionality on web server by support team! And there is no human readable text on their web site about this "extra" feature. So after such bad customer experience I found other hosting and decided to get my 20 EUR back. After my request to return my money, support team said that they can enable HTTP methods for free. So they just tried to scam 15 EUR, and when I refuse to pay and asked about withdraw my 20 EUR they agree to enable HTTP methods. Very bad customer experience. So I continued ask for withdraw my 20 EUR. On their web site I can see text like "30 Days Money Back Guarantee". And it turns out, that in their terms of use (which usually nobody read) said that there is non refundable 15 EUR for their "setup". So I managed to return only 5 EUR. If you don't want to pay extra money for basic web server functionality, I'm strongly don't recommend this hosting. Λιγότερα