WORST PROVIDER EVER, STAY AWAY(Bunch of crooks stealing your money) Hello,
So today I expose entire story of this terrible, incapable web hosting provider named.
Let me start when I had purchased his so called master reseller plan, the following are the list of their lies and incapable of resolving customer's issues(I have also attached screenshot as a proof with their lies and not having customer centric approach towards customers):
First lie: As per their website they promise we can create 12,000 Cpanel accounts and 200 WHM accounts on their master reseller plan, which sounds suspicious still I proceed with this order to check myself.
Screenshot1 (Claim Made): on their official Website: https://prnt.sc/2171sbg
Screenshot2(Reality): Actual limit set on WHM after purchasing: https://prnt.sc/2171xli
Second lie: I wanted to know if we can host Node or Python application, directly on their cPanel dashboard or not, so I had asked them via their support form and this is what they replied:
Claim: https://prnt.sc/21725a7
Reality: https://prnt.sc/2172prq
(There is no option to set up Node or Python app), now you must be wondering how it proves you cannot host Node and Python app, refer to the following screenshot on how it looks like:
https://prnt.sc/2176gla
Lie number 3: Incapable of resolving a simple email issues blaming customers and not having customer centric approach to resolve customer issues. For this one I have attached chat conversation that I had with their "so called" support staff:
Screenshot 1: https://prnt.sc/2173h7k
Screenshot 2: https://prnt.sc/2173mor
Screenshot 3: https://prnt.sc/2173thq
Screenshot 4: https://prnt.sc/2173y5r
Screenshot 5: https://prnt.sc/2174311
Screenshot 6: https://prnt.sc/217485k
As per their claim, all my 5 domains that are hosted on their servers are blacklisted. LOL I was laughing when they claimed this, when I asked for EXIM logs and proof's they were incapable of providing me even EXIM logs that would indicate its rejected by Gmail firewall. Its been over 19 days I am still waiting for my EXIM logs, this is really funny hahahaha.
At once let us forget email issue, infact they have removed my account from WMHCS Client area which I was really pissed off. Also do check the plan date when I purchased:
Plan purchase date screenshot: https://prnt.sc/2174g1v
Lie number 4: They ARE NOT using official CPanel license, infact they are using some sort of shared cPanel license, let me show you some proof's for this, you would breach your web content security as you are not sure who owns cPanel license and even they can access your cPanel accounts
Their server IP screenshot: https://prnt.sc/2174su1
cPanel official verification proof screenshot: https://prnt.sc/2174yok
In order to check further I was looking at server configuration and found out they have purchased Contabo M Plan, this is funny they don't even own dedicated servers, VPS is NOT A DEDICATED SERVER RESOURCES, its a virtualization concept thus you don't get dedicated sever resources.
Server IP: https://prnt.sc/2174su1
vCPU cores allotted(NOT DEDICATED): https://prnt.sc/2174ld9
Disk Usage of entire server is 400 GB only: https://prnt.sc/2174p90
Contabo VPS M plan: https://prnt.sc/21753hp
You can do a reverse DNS search on any website you will notice their server IP is issued by Contabo and as per their server configuration they use VPS M plan and you practically won't be able to host unlimited contents, they would definitely suspend your account if they notice you are consuming more and more disk usage.
NOTE: DO NOT EVER TRUST THESE GUYS AND HOST YOUR VALUABLE CONTENT, THEY ARE NOT RELIABLE NOR THEY HAVE A PROPER COMPANY SET UP.
In the name of a company, this is run by a single person only.
Now imagine my issue was reported to them on 11th November, today is 1st December and it is still not resolved.
I have migrated my websites to other provider after getting pissed off with Sinhcoms. Requesting you guys to STAY AWAY from them.
Also one last thing, after moving to other provider, I AM ABLE TO SEND EMAILS to all email provider for all domains.
So stay away from these crooks as they are not knowledgeable nor having enough resources to resolve your queries.